These Terms of Service (“Terms”) govern your access to and use of the Revenue OS platform, websites, mobile applications, APIs, and related services (collectively, the “Services”) provided by Stupar Enterprises LLC, a Wisconsin limited liability company (“Stupar Enterprises,” “Revenue OS,” “we,” “us,” or “our”). By creating an account, accessing, or using the Services, or by clicking a button or checkbox indicating acceptance, you agree to these Terms. If you do not agree, do not use the Services.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “you” and “Customer” refer to that entity.
1. Definitions
“Customer” means the individual or entity that has agreed to these Terms and is responsible for paying applicable fees.
“Authorized User” means an individual employee, contractor, or representative of the Customer who is authorized by the Customer to access the Services under the Customer's account.
“Customer Content” means all data, files, recordings, transcripts, scripts, playbooks, training materials, messages, and other information uploaded to, transmitted through, or generated by the Customer or its Authorized Users within the Services.
“AI Output” means any text, score, summary, transcript, rating, recommendation, or other content generated by the Services using artificial intelligence, including the Compliance Score, Stupar AI coaching outputs, Intel Suite ratings, role play scores, and call summaries.
“Subscription” means a recurring paid plan for the Services, including without limitation Sales Academy, Platform, Pro, Launch, Solo, Elite, and any individual subscriber tier.
“Order Form” means any ordering document, online checkout page, or signed agreement specifying the Services, plan, fees, and term.
2. Eligibility and Account Registration
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use the Services. The Services are not directed to children under 16.
You must provide accurate, current, and complete information during registration and keep that information updated. You are responsible for all activity that occurs under your account and for safeguarding your credentials. You must notify us immediately at support@jordanstupar.com if you suspect unauthorized access. We are not liable for any loss or damage arising from your failure to comply with this section.
We may refuse, suspend, or terminate any registration in our sole discretion.
3. Authorized Users and Customer Responsibility
The Customer is solely responsible for: (a) all acts and omissions of its Authorized Users; (b) Authorized Users' compliance with these Terms; (c) the accuracy, quality, legality, and lawfulness of all Customer Content; (d) obtaining all consents, permissions, and authorizations required for any Customer Content uploaded to the Services, including all consents required to record, transcribe, analyze, and store voice and video communications under federal and state wiretap and call recording laws; and (e) the conduct, communications, and use of the Services by all Authorized Users.
The Customer shall not allow any individual to access the Services other than as an Authorized User. The Customer shall promptly disable access for any Authorized User who is no longer authorized.
A breach of these Terms by any Authorized User is deemed a breach by the Customer.
4. License Grant
Subject to these Terms and timely payment of fees, Stupar Enterprises grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the Subscription term to access and use the Services solely for the Customer's internal business purposes and only for the Authorized Users included in the applicable Subscription.
All rights not expressly granted are reserved. No license is granted by implication, estoppel, or otherwise.
5. Restrictions on Use
The Customer and its Authorized Users shall not, and shall not permit any third party to:
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, models, methodology, or trade secrets from the Services;
- Copy, modify, translate, or create derivative works of any part of the Services;
- Resell, sublicense, rent, lease, distribute, or commercially exploit the Services or AI Output to any third party;
- Use the Services to build, train, fine-tune, evaluate, or benchmark any competing product, machine learning model, or service;
- Use the Services to scrape, harvest, or collect information about any other Stupar Enterprises customer or its end users;
- Circumvent, disable, or interfere with any security, authentication, rate limiting, billing, or technical limitation of the Services;
- Access or use the Services in a manner that exceeds the seats, usage limits, or features of the applicable Subscription tier;
- Upload, transmit, or store any content that is unlawful, defamatory, harassing, infringing, fraudulent, obscene, threatening, or that violates the privacy, publicity, or other rights of any person;
- Upload, transmit, or store any content that contains malware, viruses, worms, Trojans, ransomware, or other malicious code;
- Use the Services to send unsolicited commercial communications in violation of CAN-SPAM, TCPA, CASL, or any other applicable law;
- Upload Protected Health Information (PHI) as defined under HIPAA — we are not a covered entity or business associate and the Services are not certified for PHI;
- Upload nonpublic personal information governed by GLBA in a manner that would make us a “financial institution” under that statute;
- Use the Services for any purpose prohibited by US export controls, OFAC sanctions, or the law of any jurisdiction where the Services are used;
- Submit AI Output to any employment, lending, housing, insurance, or other decision that produces legal or similarly significant effects on a natural person without meaningful human review;
- Misrepresent to any third party that AI Output is the product of human judgment alone, or that it is determinative of any decision actually made by a human;
- Use the Services in any manner that could damage, disable, overburden, or impair our infrastructure or interfere with any other party's use of the Services.
We may, but are not obligated to, monitor use of the Services for compliance with this Section. A violation of this Section is a material breach of these Terms and grounds for immediate suspension or termination.
6. Customer Content and Customer's Grant to Us
As between the parties, the Customer retains all right, title, and interest in and to Customer Content. The Customer grants Stupar Enterprises a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, transcribe, analyze, display, and otherwise use Customer Content solely to provide, maintain, secure, support, and improve the Services for the Customer and its Authorized Users.
We do not use Customer Content to train, fine-tune, or develop the general-purpose models of third-party AI providers. We may use de-identified, aggregated data derived from Customer Content for security, analytics, benchmarking, and product improvement, and such de-identified data is not subject to the deletion obligations of these Terms.
The Customer represents and warrants that: (a) it has all rights and consents necessary to upload, share, and process Customer Content within the Services; (b) Customer Content does not violate any applicable law or third-party right; and (c) Customer has obtained any consents required to record, transcribe, and analyze any voice or video communications uploaded to the Services.
7. Call Recording and Voice Data
The Services include features that allow Customers to record, transcribe, and analyze sales calls, role plays, training sessions, and coaching calls.
The Customer is solely and exclusively responsible for: (a) determining whether to record any call; (b) obtaining all consents required under federal law and the law of every jurisdiction in which any call participant is located, including all “all-party” or “two-party” consent jurisdictions such as California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, Pennsylvania, and Washington; (c) providing all legally required notice and disclosures to call participants; and (d) honoring any participant's request to opt out of recording.
The Services do not extract, generate, or store biometric identifiers from voice recordings. Stupar Enterprises makes no representation that any recording feature of the Services, in any specific use case, is itself compliant with the law of any jurisdiction; compliance is the Customer's responsibility.
The Customer shall defend, indemnify, and hold Stupar Enterprises harmless from any claim arising out of or related to call recording, transcription, or analysis conducted by or for the Customer, including any wiretap, eavesdropping, biometric, or consent-related claim.
8. AI Outputs and No Reliance for Significant Decisions
AI Outputs are generated by automated systems using probabilistic methods. AI Outputs may contain errors, omissions, hallucinations, bias, or content that does not reflect the views of Stupar Enterprises. AI Outputs are advisory, are provided for informational purposes only, and are not professional, legal, financial, medical, employment, or other advice.
No AI Output shall be used as the sole or determinative basis for any employment decision — including hiring, firing, demotion, promotion, compensation, scheduling, or discipline — or for any other decision that produces legal or similarly significant effects on a natural person. All such decisions require meaningful human review by the Customer.
The Compliance Score, Stupar AI coaching outputs, Intel Suite ratings, role play scores, and other AI Outputs are decision-support tools. They are not certifications, accreditations, qualifications, audits, or guarantees of any outcome. Stupar Enterprises disclaims all liability for any decision made by any person in reliance on any AI Output.
9. Fees, Payment, and Auto-Renewal
9.1 Fees
The Customer shall pay all fees specified in the applicable Order Form, checkout page, or Subscription plan. All fees are in US dollars unless otherwise stated, are non-refundable, and exclude all taxes, levies, and duties, which are the Customer's responsibility.
9.2 Billing
Subscriptions are billed in advance on a monthly, quarterly, or annual basis as selected by the Customer. The Customer authorizes Stupar Enterprises and its payment processor (Stripe) to charge the Customer's designated payment method for all fees when due.
9.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing term for an additional term of equal length at the then-current rate, unless the Customer cancels in accordance with Section 9.5.
9.4 Late Payments
Any fee not paid when due accrues interest at the lesser of 1.5% per month or the maximum rate permitted by law, plus all costs of collection (including reasonable attorneys' fees). We may suspend the Services for any account with past-due fees after providing notice.
9.5 Cancellation
- B2B Subscriptions (Platform, Pro, Launch, and similar): The Customer may cancel an annual or multi-month Subscription by providing written notice to support@jordanstupar.com at least thirty (30) days before the end of the then-current billing term. Cancellation takes effect at the end of the term. The Customer remains responsible for all fees through the end of the then-current term.
- Individual Subscriptions (Solo, Elite, and similar): Individual subscribers may cancel at any time through their account settings or by emailing support@jordanstupar.com. Cancellation takes effect at the end of the then-current billing period; no prorated refunds are provided.
- Free Trials: Trial accounts may be cancelled by the Customer at any time. If the Customer does not cancel before the trial period ends, the Subscription automatically converts to a paid Subscription and the Customer is charged accordingly.
9.6 Price Changes
We may change fees at any time. For B2B Subscriptions, fee changes take effect at the next renewal and we will provide at least thirty (30) days' notice before the change applies. For individual Subscriptions, fee changes take effect at the next billing period with at least fourteen (14) days' notice. Continued use after the effective date of a fee change constitutes acceptance.
9.7 No Refunds
9.8 Chargebacks
The Customer agrees not to initiate a chargeback against any fee properly charged under these Terms. An unsuccessful chargeback by the Customer constitutes a material breach of these Terms and authorizes Stupar Enterprises to recover all chargeback fees, collection costs, and reasonable attorneys' fees from the Customer.
10. Free Trials, Beta, and Preview Features
We may offer free trials, beta features, preview features, evaluation accounts, and similar non-paid offerings (collectively, “Trial Services”). Trial Services are provided “AS IS” without any warranty, service level commitment, or liability of any kind. We may modify, suspend, or discontinue Trial Services at any time without notice. Data uploaded to Trial Services may be deleted at any time without recovery. The disclaimers and limitations in Sections 13 and 14 apply to Trial Services without any cap or carve-out.
11. Intellectual Property
11.1 Stupar Enterprises IP
Stupar Enterprises and its licensors own all right, title, and interest in and to the Services, including all software, code, models, algorithms, scoring methodologies, Compliance Score formulae, Stupar AI prompts and outputs, Intel Suite methodology, SARA, Cashcards methodology, training content, course materials, written work, marketing copy, design elements, trademarks, service marks, logos, and all other intellectual property embodied in or used to provide the Services (collectively, “Stupar IP”). No rights are granted to the Customer in Stupar IP except the limited license expressly set out in Section 4.
11.2 Feedback
If the Customer provides feedback, suggestions, ideas, or recommendations regarding the Services (“Feedback”), the Customer grants Stupar Enterprises a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and exploit the Feedback for any purpose, without compensation or attribution.
11.3 Customer Marks
The Customer grants Stupar Enterprises a limited, non-exclusive license to display the Customer's name and logo on our website, in marketing materials, and in customer lists, as a customer reference, unless the Customer notifies us otherwise in writing at support@jordanstupar.com.
12. Confidentiality
Each party may disclose confidential information to the other in connection with the Services. Each party shall protect the confidential information of the other using at least the same degree of care it uses for its own confidential information (and not less than reasonable care), and shall use confidential information only for purposes consistent with these Terms. Confidential information does not include information that is publicly known, independently developed, or rightfully received from a third party without confidentiality obligations. Either party may disclose confidential information as required by law, provided it gives reasonable notice to the other party where legally permitted.
13. Disclaimers of Warranty
ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE SERVICES IS USED AT THE CUSTOMER'S SOLE RISK.
14. Limitation of Liability
14.1 Exclusion of Damages
14.2 Aggregate Cap
14.3 IP Indemnification Super-Cap
The aggregate cap in Section 14.2 shall be increased to three (3) times the fees paid in the twelve months preceding the claim solely for Stupar Enterprises' indemnification obligation under Section 15.1 (defense of third-party IP infringement claims relating to the Services).
14.4 Essential Purpose
14.5 Jurisdictional Carve-Out
Some jurisdictions do not allow certain limitations or exclusions of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
15. Indemnification
15.1 By Stupar Enterprises
Stupar Enterprises shall defend the Customer from any third-party claim alleging that the Services, as provided by us and used by the Customer in accordance with these Terms, infringe a US patent, copyright, or trademark, and shall pay any final judgment or settlement of such claim, subject to the cap in Section 14.3. Stupar Enterprises has no obligation under this Section to the extent a claim arises from: (a) Customer Content; (b) modifications to the Services by anyone other than Stupar Enterprises; (c) combination of the Services with any product, service, or content not provided by Stupar Enterprises; (d) use of the Services in violation of these Terms or applicable law; or (e) any Trial Service. If the Services are or are likely to be the subject of an infringement claim, Stupar Enterprises may, at its option: (i) procure the right for the Customer to continue using the Services; (ii) modify the Services so they are non-infringing; or (iii) terminate the affected Subscription and refund any prepaid, unused fees. THIS SECTION STATES STUPAR ENTERPRISES' SOLE AND EXCLUSIVE OBLIGATION, AND THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY, FOR ANY THIRD-PARTY IP INFRINGEMENT CLAIM.
15.2 By Customer
The Customer shall defend, indemnify, and hold harmless Stupar Enterprises, its affiliates, officers, directors, employees, agents, and licensors from and against any and all third-party claims, damages, losses, liabilities, settlements, fines, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Content; (b) the conduct of any Authorized User; (c) the Customer's recording, transcription, or analysis of voice or video communications, including any wiretap, eavesdropping, consent, biometric, or call-recording claim; (d) the Customer's use of AI Outputs, including any employment-related decision; (e) the Customer's violation of these Terms, applicable law, or any third-party right; (f) the Customer's tax obligations; and (g) any dispute between the Customer and its Authorized Users or end users.
15.3 Procedure
The indemnified party shall: (i) promptly notify the indemnifying party of the claim; (ii) give the indemnifying party sole control of the defense and settlement (provided that no settlement may impose obligations on the indemnified party without consent, not to be unreasonably withheld); and (iii) provide reasonable cooperation at the indemnifying party's expense.
16. Suspension and Termination
16.1 Termination for Breach
Either party may terminate these Terms for material breach if the other party fails to cure the breach within thirty (30) days after written notice. Non-payment of fees and any breach of Sections 5 (Restrictions), 6 (Customer Content warranties), 7 (Call Recording), or 8 (AI Reliance) are deemed material breaches.
16.2 Termination for Convenience by Stupar Enterprises
Stupar Enterprises may terminate these Terms or any Subscription for convenience at the end of any then-current billing term by providing at least thirty (30) days' written notice. Stupar Enterprises shall refund any prepaid, unused fees attributable to the period after the effective date of termination.
16.3 Immediate Suspension
Stupar Enterprises may immediately suspend the Services, in whole or in part, without notice, if: (a) the Customer or any Authorized User violates Section 5; (b) continued provision of the Services poses a security, legal, regulatory, or reputational risk; (c) any fee is past due; (d) required by law or governmental order; (e) any third-party service provider or subprocessor required for the Services becomes unavailable; or (f) the Customer becomes insolvent, files for bankruptcy, or makes an assignment for the benefit of creditors. Stupar Enterprises shall not be liable for any loss arising from a suspension under this Section.
16.4 Effect of Termination
Upon termination: (a) all rights granted to the Customer under these Terms immediately cease; (b) the Customer shall pay any unpaid fees through the effective date of termination; (c) Stupar Enterprises may delete Customer Content sixty (60) days after termination, except as required to retain by law; (d) the Customer remains responsible for all obligations accrued before termination; and (e) the following Sections survive: 1, 5, 6 (last sentence), 7 (last paragraph), 8, 11, 12, 13, 14, 15, 16.4, 17, 18, 19, 20, 21, 22, and any other provision that by its nature should survive.
17. Modifications to Services and Terms
17.1 Services
Stupar Enterprises may modify, add, or discontinue features, functionality, integrations, or any part of the Services at any time in its sole discretion. We will not materially reduce the core functionality of a paid Subscription during its then-current term, except as required by law, security, or third-party constraint.
17.2 Terms
We may amend these Terms at any time by posting the amended version with a new “Last Updated” date. For B2B Subscriptions, material amendments take effect at the start of the next renewal term, except where required by law to take effect immediately. For individual Subscriptions and Trial Services, amendments take effect upon posting, except where required by law to take effect after notice. Continued use of the Services after the effective date constitutes acceptance.
18. Third-Party Services and Integrations
The Services may interoperate with third-party products and services (CRMs, conferencing platforms, messaging providers, payment processors, etc.). Use of any third-party service is governed by that provider's terms and is the Customer's responsibility. Stupar Enterprises does not warrant any third-party service and is not liable for any third-party service or any change, suspension, or termination of any third-party service. If a third-party service becomes unavailable, our obligation to provide any feature dependent on that service is suspended for the duration of the unavailability.
19. Force Majeure
Neither party is liable for any failure or delay in performance (other than the obligation to pay fees) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, fire, flood, earthquake, epidemic, pandemic, public health emergency, governmental action, internet or telecommunication failure, third-party service outage, or denial-of-service attack.
20. Governing Law; Dispute Resolution; Class Action Waiver; Jury Waiver
20.1 Governing Law
These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
20.2 Informal Resolution
Before initiating any formal proceeding, the parties shall first attempt to resolve any dispute through good-faith negotiation. The complaining party shall provide written notice describing the dispute and proposed resolution, and the parties shall negotiate in good faith for at least sixty (60) days.
20.3 Binding Individual Arbitration
20.4 Class Action Waiver
20.5 Jury Waiver
20.6 Carve-Outs and Court Venue
Notwithstanding the foregoing, either party may: (a) bring an individual claim in small claims court for any matter within the court's jurisdiction; and (b) seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property, confidential information, or to enforce Sections 5, 11, or 12. For any matter not subject to arbitration, the exclusive venue shall be the state and federal courts located in Waukesha County, Wisconsin, and each party consents to the personal jurisdiction of those courts.
20.7 Time Limit
Any claim must be brought within one (1) year after the cause of action accrues, except where a longer period is required by non-waivable law.
21. Export Control and Sanctions
The Customer represents that it is not located in, and is not a national or resident of, any country subject to a US government embargo, and is not on any US government list of prohibited or restricted parties. The Customer shall comply with all applicable US export control laws and sanctions regulations in connection with use of the Services.
22. General Provisions
22.1 Entire Agreement
These Terms, together with our Privacy Policy, the Subprocessor List, and any Order Form, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous agreements, proposals, and communications.
22.2 Order of Precedence
In the event of conflict, the order of precedence is: (i) a signed written Order Form or master agreement; (ii) these Terms; (iii) the Privacy Policy; (iv) the Subprocessor List; (v) any policy linked from the Services.
22.3 Assignment
The Customer may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent, and any attempted assignment without consent is void. Stupar Enterprises may assign these Terms in connection with a corporate transaction (financing, merger, acquisition, sale of assets) without consent.
22.4 No Waiver
Failure to enforce any provision is not a waiver of that provision or any other. Any waiver must be in writing.
22.5 Severability
If any provision of these Terms is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force.
22.6 No Third-Party Beneficiaries
These Terms do not confer any rights on any third party.
22.7 Independent Contractors
The parties are independent contractors. These Terms do not create any partnership, joint venture, employment, or agency relationship.
22.8 Notices
Notices to Stupar Enterprises must be sent to support@jordanstupar.com. Notices to the Customer may be sent to the email address on the Customer's account. Notices are effective on the next business day after sending.
22.9 Headings
Section headings are for convenience only and do not affect interpretation.
22.10 Construction
These Terms shall not be construed against the drafter. The terms “include,” “includes,” and “including” are deemed to be followed by “without limitation.”
22.11 Language
The English language version of these Terms controls. Any translation is provided for convenience only.