Revenue OS is the execution layer your sales stack is missing.It connects training, activity, intelligence and accountability into one system built around the only metric that matters: REVENUE.
+ home of the world’s best AI SDRThe problem
Your techs fix the leak, hand over the invoice, and leave the water heater conversation for another day. You bought the training and told the team to use it. Nothing you own can tell you which techs present the repair or replace options and which ones only fix what they were called for.
Gap 1Skills gap
of what your reps learn in training is gone within 90 days.
Sales Performance International
Gap 2Visibility gap
of companies can see whether training changed what their reps do.
Blanchard
Gap 3Enforcement gap
of companies reinforce the training after they have paid for it.
Aberdeen Group
Gap 4Implementation gap
of sales managers spend under 30 minutes a week coaching a rep.
ATD 2025 · Gong 2025
This isn’t a training problem. It’s an execution problem.
We Built Revenue OS To Close Those Gaps
How it works
4 Simple Steps
Step 1
The method for the service call, in a library your techs actually open.
Just fix the leak, that is too expensive, I will get another quote. Every objection a homeowner throws at a plumber, taught in short lessons with a quiz after each one, and completion tracked per tech.
The Objection Bootcamp
Module 1 · 20 lessons
Million Dollar Follow-Up
Module 2 · 20 lessons
Pitch Anyone
Module 3 · 20 lessons
Closing: The True Science of Yes
Module 4 · 20 lessons
Read The Room: The Complete Sales Foundation
Module 5 · 20 lessons
Fired Up & Focused
Module 6 · 20 lessons
Lead Generation: Outbound & Inbound
Module 6 · 20 lessons
Door To Door: Cold Doors, Closed Deals
Module 7 · 20 lessonsStep 2
Role play the homeowner in the truck, not in the basement.
An AI homeowner who only wants the leak fixed and pushes back on the replacement. Techs run it until it sticks, get scored in about a minute, and fix it before the next call.
Customer AI · choose a customer persona
Difficulty
Voice role play · Realistic
Needs Partner Approval
AI customerI like it, but I have to run it by my wife before I sign anything.
MarcusOf course. What do you think she’ll say when she sees it?
AI customerHonestly, she’ll ask why we didn’t just wait until spring.
MarcusFair. What happens to the roof between now and spring?
AI customerProbably another leak. That’s kind of why you’re here.
MarcusRight. So waiting costs you a repair, and the price goes up in spring anyway.
AI customerShe’s going to want to know we got a fair number.
MarcusThen let’s call her together right now and I’ll walk her through it.
AI customerYou’d do that?
MarcusEvery time. If it were only up to you, would we be moving forward tonight?
Step 3
Every service call recorded and scored.
The tech records the conversation at the door and at the water heater on their phone. Every one is scored against the method and your own process, with the moment the bigger job was left on the table.
In-home estimate · Marcus T.
Intel score
Strong rapport and a solid presentation, but it failed at the most critical moment: the close.
No explicit close attempt was made. The call ended with “I’ll follow up” and no defined next step, no decision timeline, no commitment ask. The price reduction was offered without securing any form of yes in return.
Process adherence
Your sales process, step by step. 9 of 21 steps executed.
The buyer’s decision criteria were never surfaced. Ask it before the demo: “What would need to be true for you to move forward tonight?”
The spouse was named late and never included. Confirm who signs before you present price.
The live walkthrough made the value tangible. This is what good looks like.
The spouse was named as the decision-maker and nobody asked to include her. A key decision-maker was ignored.
Tell Them HowRapport was real and the presentation landed. The close was absent. The 50% concession without a reciprocal commitment is the single biggest coaching point.
Objection Handling lesson assigned · role play due Friday
Step 4
Do the corrections. Do the training assigned. Practice again.
The score shows which techs present options and which ones only fix what they were called for. Training is assigned off the gap, the tech and the owner both see the number, and the loop starts over.
The spouse was named as the decision-maker and nobody asked to include her. The price objection was met with a concession instead of a reframe.
Next live call scored against the same gap
The loop is closed. Back to Step 1.
Day 4 — “It’s Too Expensive”
Build a unified response to the most common pricing objection using the formula + a ‘step-up’ cheat code.
Introducing: The Compliance Score
One number that shows whether your organization is actually executing the system.
Training completed, practice scored, activity executed, calls graded, coaching completed, gaps corrected. One score tells leadership who’s doing the work, who’s improving and where execution is breaking down.
▲ +7.6 pts this week
Company Compliance Score
Recalculated nightly · the rep sees the same number you see
Score breakdown · why is the score 83?
Score trend · last 13 days
Off track two weeks ago. On track today. Every rep, every day, on the record.
At-risk reps · score below 60 8 reps
Cole B.
Practice skipped 3 days · 2 loops overdue
J. Reyes
No calls submitted · never logged in this week
T. Nguyen
Day 4 quiz failed twice · role play not attempted
R. Patel
1 of 5 daily tasks this week · manager not notified
S. Okafor
Calls scored 41 and 39 · no close attempt on either
M. Alvarez
Training 3 lessons behind plan · streak broken
D. Kowalski
Role plays skipped 5 days · 1 loop overdue
K. Brennan
Logged in once this week · 0 calls, 0 role plays
Today’s tasks · team progress
Marcus T. (Rep)
Dana R. (Rep)
A. Brooks (Rep)
⌄Cole B. (Rep)
A. Brooks · today 2 of 4 done
Watch Day 4 · “It’s Too Expensive”
Pass the Day 4 quiz · 9/10
Role play · Needs Partner Approval · Realistic
Upload one Field Intel call
Team activity · last 24 hours
Marcus T. watched Day 4 · “It’s Too Expensive”
Dana R. submitted a role play · scored 91
A. Brooks completed Day 1 quiz · 9/10
Marcus T. Field Intel call scored · 84
Dana R. watched Day 3 · “Cheaper Down The Street”
Cole B. enforcement action opened · manager notified
90-day plan progress 92% complete
The comparison
Revenue OS replaces the disconnected tools your team uses to learn, practice, execute, coach and improve… with one operating system built to drive performance.
The comparison · Call Recorders
Call recorders tell you what happened. Revenue OS records it, scores it, identifies the gap, assigns the correction, trains the rep and measures whether they fixed it.
The comparison · LMS
Your LMS knows who watched the video. Revenue OS knows who learned it, practiced it, used it with a customer and actually got better.
The comparison · Sales Enablement
Enablement gives reps somewhere to find the answer. Revenue OS trains the answer, drills it, measures it in the field and corrects the rep when execution breaks.
The comparison · Trainers & Coaches
Trainers teach. Coaches coach. Then they leave. Revenue OS stays: training, practicing, scoring, correcting and enforcing the standard every day.
| What you get |  | Rilla | Gong | Siro | Broccoli AI | SalesAsk |
|---|---|---|---|---|---|---|
| Records real calls: field, floor, Zoom | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Scores every call on six skills | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Owner dashboard, rep by rep | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Built for field and in-home sales | ✓ | ✓ | — | ✓ | ✓ | ✓ |
| Scored against your own sales process | ✓ | ✓ | ✓ | ✓ | — | — |
| Team leaderboard | ✓ | ✓ | — | ✓ | — | — |
| AI customer role plays, by voice | ✓ | ✓ | — | — | — | — |
| Role plays scored against the method | ✓ | ✓ | — | — | — | — |
| Built-in sales curriculum (140 lessons) | ✓ | — | — | — | — | — |
| Quiz after every lesson | ✓ | — | — | — | — | — |
| Workbooks the rep writes in | ✓ | — | — | — | — | — |
| 90-day plan built in | ✓ | — | — | — | — | — |
| Hosts your own training content | ✓ | — | — | — | — | — |
| A new objection to practice every day | ✓ | — | — | — | — | — |
| Practice tied to the moment missed on a real call | ✓ | — | — | — | — | — |
| Follow-up plays for a live deal | ✓ | — | — | — | — | — |
| AI coach trained on the method | ✓ | — | — | — | — | — |
| Training auto-assigned from call gaps | ✓ | — | — | — | — | — |
| Coaching moments with a deadline | ✓ | — | — | — | — | — |
| Manager enforcement measured | ✓ | — | — | — | — | — |
| One team Compliance Score, nightly | ✓ | — | — | — | — | — |
| Daily rep tasks, tracked | ✓ | — | — | — | — | — |
| Closed loop: Learn, Practice, Implement, Refine | ✓ | — | — | — | — | — |
| What you get | | LearnWorlds | Kajabi | Thinkific | Teachable | Docebo | Lightspeed VT |
|---|---|---|---|---|---|---|---|
| Quiz after every lesson | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Hosts your own training content | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Owner dashboard, rep by rep | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Team leaderboard | ✓ | ✓ | — | — | — | ✓ | ✓ |
| Built-in sales curriculum (140 lessons) | ✓ | — | — | — | — | — | — |
| Workbooks the rep writes in | ✓ | — | — | — | — | — | — |
| 90-day plan built in | ✓ | — | — | — | — | — | — |
| AI customer role plays, by voice | ✓ | — | — | — | — | — | — |
| Role plays scored against the method | ✓ | — | — | — | — | — | — |
| A new objection to practice every day | ✓ | — | — | — | — | — | — |
| Practice tied to the moment missed on a real call | ✓ | — | — | — | — | — | — |
| Records real calls: field, floor, Zoom | ✓ | — | — | — | — | — | — |
| Scores every call on six skills | ✓ | — | — | — | — | — | — |
| Scored against your own sales process | ✓ | — | — | — | — | — | — |
| Follow-up plays for a live deal | ✓ | — | — | — | — | — | — |
| AI coach trained on the method | ✓ | — | — | — | — | — | — |
| Training auto-assigned from call gaps | ✓ | — | — | — | — | — | — |
| Coaching moments with a deadline | ✓ | — | — | — | — | — | — |
| Manager enforcement measured | ✓ | — | — | — | — | — | — |
| One team Compliance Score, nightly | ✓ | — | — | — | — | — | — |
| Daily rep tasks, tracked | ✓ | — | — | — | — | — | — |
| Built for field and in-home sales | ✓ | — | — | — | — | — | — |
| Closed loop: Learn, Practice, Implement, Refine | ✓ | — | — | — | — | — | — |
| What you get | | Highspot | Seismic | Mindtickle | Allego | Showpad |
|---|---|---|---|---|---|---|
| Quiz after every lesson | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Hosts your own training content | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Role plays scored against the method | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Owner dashboard, rep by rep | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI customer role plays, by voice | ✓ | ✓ | — | ✓ | ✓ | — |
| Records real calls: field, floor, Zoom | ✓ | — | — | ✓ | ✓ | — |
| Scores every call on six skills | ✓ | — | — | ✓ | ✓ | — |
| Team leaderboard | ✓ | — | — | ✓ | ✓ | — |
| Scored against your own sales process | ✓ | — | — | ✓ | — | — |
| Built-in sales curriculum (140 lessons) | ✓ | — | — | — | — | — |
| Workbooks the rep writes in | ✓ | — | — | — | — | — |
| 90-day plan built in | ✓ | — | — | — | — | — |
| A new objection to practice every day | ✓ | — | — | — | — | — |
| Practice tied to the moment missed on a real call | ✓ | — | — | — | — | — |
| Follow-up plays for a live deal | ✓ | — | — | — | — | — |
| AI coach trained on the method | ✓ | — | — | — | — | — |
| Training auto-assigned from call gaps | ✓ | — | — | — | — | — |
| Coaching moments with a deadline | ✓ | — | — | — | — | — |
| Manager enforcement measured | ✓ | — | — | — | — | — |
| One team Compliance Score, nightly | ✓ | — | — | — | — | — |
| Daily rep tasks, tracked | ✓ | — | — | — | — | — |
| Built for field and in-home sales | ✓ | — | — | — | — | — |
| Closed loop: Learn, Practice, Implement, Refine | ✓ | — | — | — | — | — |
| What you get | | Cardone University | Elliot Army | Sandler Training | 7th Level | Top Rep |
|---|---|---|---|---|---|---|
| Built-in sales curriculum (140 lessons) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Workbooks the rep writes in | ✓ | ✓ | ✓ | ✓ | ✓ | — |
| Quiz after every lesson | ✓ | ✓ | — | ✓ | — | — |
| Role plays scored against the method | ✓ | — | — | ✓ | ✓ | — |
| AI customer role plays, by voice | ✓ | — | — | — | ✓ | — |
| AI coach trained on the method | ✓ | — | — | — | ✓ | — |
| Team leaderboard | ✓ | ✓ | — | — | — | — |
| Owner dashboard, rep by rep | ✓ | ✓ | — | — | — | — |
| Built for field and in-home sales | ✓ | — | ✓ | — | — | — |
| 90-day plan built in | ✓ | — | — | — | — | — |
| Hosts your own training content | ✓ | — | — | — | — | — |
| A new objection to practice every day | ✓ | — | — | — | — | — |
| Practice tied to the moment missed on a real call | ✓ | — | — | — | — | — |
| Records real calls: field, floor, Zoom | ✓ | — | — | — | — | — |
| Scores every call on six skills | ✓ | — | — | — | — | — |
| Scored against your own sales process | ✓ | — | — | — | — | — |
| Follow-up plays for a live deal | ✓ | — | — | — | — | — |
| Training auto-assigned from call gaps | ✓ | — | — | — | — | — |
| Coaching moments with a deadline | ✓ | — | — | — | — | — |
| Manager enforcement measured | ✓ | — | — | — | — | — |
| One team Compliance Score, nightly | ✓ | — | — | — | — | — |
| Daily rep tasks, tracked | ✓ | — | — | — | — | — |
| Closed loop: Learn, Practice, Implement, Refine | ✓ | — | — | — | — | — |
Feature comparison based on each company’s public product pages and category norms, September 2026. Trademarks belong to their owners.
What they say on Google
Real Google reviews of Stupar Enterprises, word for word, from owners and reps who bought the cards, joined the Academy, or put their team on the system.
walter valdez
★★★★★a month ago
Great experience with Stupar Enterprises! The team is professional, responsive, and easy to work with. Everything is handled efficiently and with attention to detail. The Sales Academy is super helpful and has added a lot of value, and the cash cards are a really nice touch, definitely appreciated. Would highly recommend and will continue to use their services!
James McArter
★★★★★5 years ago
In 8 short weeks, my sales/service techs have doubled their closing rates, 4x their ticket average and their overall attitude has drastically improved! Guys who hated role-playing with me before look forward and ask, "when is my turn." 10 out of 10 for the Cashcards!! Highly recommended if you're looking to increase your sales, closing rate and most importantly, your confidence! Great tool and we're definitely looking forward to future training tools!
Abe Strickland
★★★★★2 years ago
I manage a team of sales professionals and had been searching for resources to boost their confidence and closing abilities. I first came across the Cash Cards and thought they were a genius idea! From there I connected with Jordan and signed my team up for Stupar Sales Academy. We have had amazing results from the common sense sales and general business training Jordan gives! It's not a bunch of 'fluff' like I have found others to be. It's simple, to the point and just makes sense. I have been very happy with the results so far and find Jordan to be very pleasant to work with.
Tyler Hogstrom
★★★★★4 years ago
I've been a client for shy of a year and I can whole heartedly say that this is the best bang for your buck in all existing sales training. Jordan and the team are beyond dedicated to helping you grow past what you thought imaginable. If you're interested in 5000% ROI, I suggest you get started ASAP. I think I own/participated in almost all of the Stupar Enterprises products/training and have no intention of stopping. A+ business right here.
mat rowland
★★★★★2 years ago
Nothing but greatness. Before Jordan I had a few years of sales experience and saw some success across a few different industries but nothing significant or even brag-worthy really. Since I joined the Spade Group and started his training courses, I've not only vastly improved my skills (building value, handling objections, follow-up) but I've also gained awareness to the things I wasn't doing at all my old sales jobs. It's not only been motivating AF brainstorming with sales savages every day but also I've gained clarity on the things I need to work on to improve my skills and my income, which my income has definitely increased. There are levels to this, and I'm on the elevator going up! Thanks for all you do, Jordan!!
Caleb Abuhl
★★★★★5 years ago
Jordan Stupar is the real deal! I've been consuming his free content for awhile now and recently got into his sales academy which has been gold! He is a great communicator and teacher. You'd think this is a no brainer when it comes to sales training but, from my experience, some guys are too "Cookie cutter" or "canned". Jordan is neither of those. He has a fresh take on sales that is MUCH needed right now.
Toni and Richard Ronquillo
★★★★★4 years ago
This is the program you've been looking for. To have received personal coaching from sales professional Jordan Stupar was much more than I expected. His attention on your marketing, presentation, follow up and objection handling is phenomenal. Being from a Medical background and absolutely no sales experience I can say Jordan Stupar is the Doctor of Sales. His guarantee to make your investment back during his course is 100% accurate. He truly cares about your success. Sales Has Evolved.
Joe Dowling
★★★★★5 months ago
Got my cards yesterday. Quick delivery and better than I thought. What a great way to learn on your spare time or recap before a meeting. Fits in my pocket too. Worth every penny! Thanks... Joe
Bradley B Watkins
★★★★★5 years ago
I have been working with Jordan in some capacity for the last 9 years. Currently I use his sales training programs for my inside sales teams, and it is a crucial developmental tool that allows ease of access and content to a sales professional at any stage.
walter valdez
★★★★★a month ago
Great experience with Stupar Enterprises! The team is professional, responsive, and easy to work with. Everything is handled efficiently and with attention to detail. The Sales Academy is super helpful and has added a lot of value, and the cash cards are a really nice touch, definitely appreciated. Would highly recommend and will continue to use their services!
James McArter
★★★★★5 years ago
In 8 short weeks, my sales/service techs have doubled their closing rates, 4x their ticket average and their overall attitude has drastically improved! Guys who hated role-playing with me before look forward and ask, "when is my turn." 10 out of 10 for the Cashcards!! Highly recommended if you're looking to increase your sales, closing rate and most importantly, your confidence! Great tool and we're definitely looking forward to future training tools!
Abe Strickland
★★★★★2 years ago
I manage a team of sales professionals and had been searching for resources to boost their confidence and closing abilities. I first came across the Cash Cards and thought they were a genius idea! From there I connected with Jordan and signed my team up for Stupar Sales Academy. We have had amazing results from the common sense sales and general business training Jordan gives! It's not a bunch of 'fluff' like I have found others to be. It's simple, to the point and just makes sense. I have been very happy with the results so far and find Jordan to be very pleasant to work with.
Tyler Hogstrom
★★★★★4 years ago
I've been a client for shy of a year and I can whole heartedly say that this is the best bang for your buck in all existing sales training. Jordan and the team are beyond dedicated to helping you grow past what you thought imaginable. If you're interested in 5000% ROI, I suggest you get started ASAP. I think I own/participated in almost all of the Stupar Enterprises products/training and have no intention of stopping. A+ business right here.
mat rowland
★★★★★2 years ago
Nothing but greatness. Before Jordan I had a few years of sales experience and saw some success across a few different industries but nothing significant or even brag-worthy really. Since I joined the Spade Group and started his training courses, I've not only vastly improved my skills (building value, handling objections, follow-up) but I've also gained awareness to the things I wasn't doing at all my old sales jobs. It's not only been motivating AF brainstorming with sales savages every day but also I've gained clarity on the things I need to work on to improve my skills and my income, which my income has definitely increased. There are levels to this, and I'm on the elevator going up! Thanks for all you do, Jordan!!
Caleb Abuhl
★★★★★5 years ago
Jordan Stupar is the real deal! I've been consuming his free content for awhile now and recently got into his sales academy which has been gold! He is a great communicator and teacher. You'd think this is a no brainer when it comes to sales training but, from my experience, some guys are too "Cookie cutter" or "canned". Jordan is neither of those. He has a fresh take on sales that is MUCH needed right now.
Toni and Richard Ronquillo
★★★★★4 years ago
This is the program you've been looking for. To have received personal coaching from sales professional Jordan Stupar was much more than I expected. His attention on your marketing, presentation, follow up and objection handling is phenomenal. Being from a Medical background and absolutely no sales experience I can say Jordan Stupar is the Doctor of Sales. His guarantee to make your investment back during his course is 100% accurate. He truly cares about your success. Sales Has Evolved.
Joe Dowling
★★★★★5 months ago
Got my cards yesterday. Quick delivery and better than I thought. What a great way to learn on your spare time or recap before a meeting. Fits in my pocket too. Worth every penny! Thanks... Joe
Bradley B Watkins
★★★★★5 years ago
I have been working with Jordan in some capacity for the last 9 years. Currently I use his sales training programs for my inside sales teams, and it is a crucial developmental tool that allows ease of access and content to a sales professional at any stage.
Gian Gomez
★★★★★4 years ago
Jordan is an expert at what he does. Done all the sales training out there. His training and content is next level and meant for the people that are striving to be in the top 1%. ***warning Jordan's training might close you one to many deals…***
Julio Veras
★★★★★4 years ago
Stupar Sales Academy is an absolute GAME changer. A Library full of modern solutions that would work in today's marketplace. I previously worked in a tough industry, which led me to having trouble on standing out from the crowd. After getting into the academy, I was able to experience much more success! This success includes me gaining more clients and building long lasting relationships. Thank you!
Chris DiRe
★★★★★5 years ago
Jordan Stupar is one of the few people I turn to for his professional advice on sales. He's a top closer and I'm convinced he can help anyone bust thru their sales goals! HIGHLY RECOMMENDED!
Hector Cantu
★★★★★4 years ago
Used Jordan and his staff for my employees' training. They're excellent! We even took a training class in Wisconsin and learned even more. Highly recommended for your sales staff.
Mark
★★★★★a year ago
Jordan took my sales game and elevated it to the next level specifically in the follow ups. The content was awesome and has been very beneficial for me. Highly recommend!
Dael Velazquez
★★★★★4 years ago
Jordan's techniques are modern and Effective. He truly changed my life and I will always be grateful! HE'S THE MAN!!!!!
Nate Langston
★★★★★3 years ago
Jordan, is an expert. The golden nuggets he offers WORK. Highly recommend
Ramy O
★★★★★3 years ago
I'd have to recommend against using Jordan's services… If you hate money that is.
Gian Gomez
★★★★★4 years ago
Jordan is an expert at what he does. Done all the sales training out there. His training and content is next level and meant for the people that are striving to be in the top 1%. ***warning Jordan's training might close you one to many deals…***
Julio Veras
★★★★★4 years ago
Stupar Sales Academy is an absolute GAME changer. A Library full of modern solutions that would work in today's marketplace. I previously worked in a tough industry, which led me to having trouble on standing out from the crowd. After getting into the academy, I was able to experience much more success! This success includes me gaining more clients and building long lasting relationships. Thank you!
Chris DiRe
★★★★★5 years ago
Jordan Stupar is one of the few people I turn to for his professional advice on sales. He's a top closer and I'm convinced he can help anyone bust thru their sales goals! HIGHLY RECOMMENDED!
Hector Cantu
★★★★★4 years ago
Used Jordan and his staff for my employees' training. They're excellent! We even took a training class in Wisconsin and learned even more. Highly recommended for your sales staff.
Mark
★★★★★a year ago
Jordan took my sales game and elevated it to the next level specifically in the follow ups. The content was awesome and has been very beneficial for me. Highly recommend!
Dael Velazquez
★★★★★4 years ago
Jordan's techniques are modern and Effective. He truly changed my life and I will always be grateful! HE'S THE MAN!!!!!
Nate Langston
★★★★★3 years ago
Jordan, is an expert. The golden nuggets he offers WORK. Highly recommend
Ramy O
★★★★★3 years ago
I'd have to recommend against using Jordan's services… If you hate money that is.
Plumbing sales blog
9 posts
Techs who drop the price before the customer even pushes back. Why it happens on the truck, what it costs a plumbing company a year, and how an owner fixes it.
Read the post →The inspection is on the checklist and it still does not happen. Why techs skip it, what it costs in missed work, and how an owner can see who runs it.
Read the post →The service-call sale, repair versus replace, the water heater, the maintenance agreement, and techs who refuse to sound like salespeople. A 90-day plan for a plumbing company.
Read the post →The tech fixed the faucet and left a $9,000 repipe behind. Where plumbing revenue actually leaks, why a Saturday sales class does not fix it, and what does.
Read the post →Most techs pick the cheap fix in their own head and never tell the homeowner there was a choice. How to make repair versus replace a step on every call.
Read the post →The water heater is in almost every house and the tech is standing next to it. How to train the two biggest plumbing conversations so they happen on every call.
Read the post →Techs mention the membership at the door while packing up and the homeowner says no. Where it belongs in the call, what to say, and how to see who offers it.
Read the post →The homeowner calls three plumbers and books the one whose CSR sounded like they wanted the job. What the first 90 seconds should include and how to hear it.
Read the post →The invoice shows what sold, not what was offered. How a plumbing owner sees which techs present options on real calls without riding along in every truck.
Read the post →Questions from Plumbing
Your company initiates the recording and is responsible for participant consent, including in all-party consent states. Most plumbing companies have the tech state at the door that the visit is recorded for quality and training, the same way the phone line already is. Audio is deleted 90 days after upload and is never used to build a voiceprint or biometric identifier.
The daily load is one 20-minute lesson and a short role play, done on their phone. Every lesson is Jordan on camera, and the role play scores in about 60 seconds with a coach's note, so the tech gets a result, not a lecture. The Compliance Score shows each tech where they rank against the team, which tends to do more than any pep talk.
The Sales Academy is a 90-day plan with seven courses and a certification after each. A tech who keeps pace holds all seven in about three months. Because The Objection Bootcamp is month one, the price objections that kill repipes and water heater upgrades are drilled in the first thirty days.
Revenue OS integrates with HubSpot, GoHighLevel and Zoho. Field recordings and uploaded CSR calls are scored inside Intel Suite, and every follow-up outcome from Deal Helper is logged per tech. You upload your own sales process and it becomes 60% of every score, so the system grades techs against how you want the visit run.
Yes. Floor mode lets you upload phone recordings, and the same six-skill scoring applies. Lead Generation: Outbound & Inbound is one of the seven courses. Stupar AI, included on every plan, answers any sales question in the method for CSRs and techs alike, using 37,000+ indexed passages of Jordan's material plus whatever you upload.